Strategy refers to the actions taken by a company to achieve and maintain superior performance relative to its competitors (Rothaermel, 2017). Crafting a strategic plan that endures through change is critical to a company’s success. Companies that fully understand the fundamental components of a strategic framework can make informed decisions to ensure long-term growth. Dollar General exemplifies a company that has successfully developed and maintained its competitive strategy. The company began in 1939 as J.L. Turner and Son, a family business. Recognizing the need for lower prices and expansion, CEO J.L. Turner rebranded the company as Dollar General Corporation in 1955. The company went public in 1968 and was recognized by the Fortune 500 in 1999, ranking #112 in 2020. Dollar General has since become one of the most profitable stores in the U.S., generating approximately $27 billion in revenue by 2019. Dollar General’s ability to innovate and evolve its business model enabled it to expand from one store to a national chain (Dollar General, 2020).
AFI Framework
The AFI Strategy Framework is a model that links three core strategic management tasks: analysis, formulation, and implementation, which help companies develop strategies to improve performance and gain a competitive edge. The analysis includes both internal and external assessments using tools such as PESTEL, Porter’s Five Forces, and VRIO. This analysis allows companies to understand the challenges they face and develop effective strategies. Formulating the strategy involves incorporating the company’s mission, values, and employee engagement to foster performance and productivity (Rothaermel, 2017). Once the strategy is formulated, it is ready for implementation, aligning the company’s actions with its strategic goals (Jurevicius, 2013).
Leadership in the Strategic Planning Process
Dollar General employed the AFI Framework as early as 1955 when it rebranded and adopted a new business model. Through analysis, management identified the need for lower prices and expansion, which differentiated Dollar General from its competitors. By offering items for one dollar or less and expanding to over 16,000 stores, Dollar General gained a competitive advantage. The company implemented strategies to keep up with market demands, such as increasing product lines, introducing edible items, and focusing on rural areas where competitors like Walmart were absent, further strengthening its competitive position.
Internal Environment of Dollar General
The VRIO framework assesses whether a company’s resources provide a sustained competitive advantage by evaluating their value, rarity, imitability, and organization. Dollar General’s store locations in rural areas, patents, financial resources, distribution network, employees, and product offerings are key strengths (McGreal, 2018). However, the company’s cost structure and research and development are areas of competitive disadvantage (Barney, 1991).
External Environment of Dollar General
PESTLE analysis examines the political, economic, social, technological, legal, and environmental factors affecting a company. Political factors include regulations, employment laws, and trade restrictions. Economic factors such as interest rates, inflation, and wage rates also influence Dollar General’s operations. Social factors, including demographics and health consciousness, shape consumer behavior. Technologically, Dollar General has embraced innovations like digital coupons and online shopping. Legal considerations, such as competition and employment laws, along with environmental concerns like recycling and sustainable practices, play an essential role in the company’s strategy (Bush, 2016).
Porter’s Five Forces is another tool used to analyze an industry’s profitability. Dollar General faces high competition from companies like Dollar Tree and Family Dollar. The threat of new entrants is low due to high barriers, and suppliers have low bargaining power due to the competitive pricing in the industry. Customers, however, have significant power, as they can easily switch stores for better prices (Mind Tools, 2020).
Recommended Course of Action
Dollar General’s competitive advantage is largely derived from its strategic store locations and low-cost operating model. Based on the AFI framework, VRIO framework, and PESTLE analysis, Dollar General should continue
Executive Summary
Strategy involves goal-directed actions taken by a company to enhance and maintain superior performance relative to its competitors (Rothaermel, 2017). A company’s success or failure often hinges on its ability to develop a strategic plan that adapts to change. Firms that grasp key strategic framework components are better eq